We've made every effort to get your orders processed and shipped faster. All "Delivery by" dates are estimates and not guaranteed. Shipping services and rates are subject to change without prior notice. Shipping options are available to you during checkout, but may be limited by product purchased or your local delivery options.
We want to be sure you’re as happy with your products as we are. If you’re not satisfied with your purchase, you can return it for a refund within 30 days of your purchase, provided it has not been customized, is unused and is still in its original packaging.
Refunds will be returned to the original form of payment. We do not offer store credit or gift cards for returned products. We do not accept returns on customized products or items purchased outside of Kentucky Farms. For exchanges, please return your item(s) for a full refund and replace an order for the correct item.
All original and return shipping costs are non-refundable. All merchandise must be unused and undamaged and returned in its original packaging for refunds and exchanges
All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, American Express cards or online payment methods (PayPal, for example).
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.